Privacy Policy
Effective Date: 07/18/2025
Forest Lake Tennis Club (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our tennis facility, website, or use our services.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, mailing address
Payment Information: Credit/debit card details, billing address (processed through a secure third-party provider)
Membership Data: Enrollment details, class or court bookings, attendance records
Communications: Emails, messages, or feedback you provide to us
Facility Usage: Access logs, check-ins, and participation in programs or events
Video Surveillance: For safety and security purposes, portions of our facility may be monitored by CCTV
Website Usage Data: IP addresses, browser type, pages visited, and session duration via cookies and analytics tools
2. How We Use Your Information
We use your information to:
Register you for memberships, lessons, and programs
Process payments and maintain billing records
Communicate facility updates, scheduling changes, or promotions
Improve customer service and optimize facility operations
Comply with legal obligations and ensure facility security
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
Service Providers: Trusted third parties who assist in processing payments, managing communications, or operating our systems
Legal Authorities: When required by law, regulation, or legal process
Staff and Contractors: Only as needed to provide services and maintain the facility
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes secure payment systems, encrypted communication channels, and restricted access to personal data.
5. Your Rights and Choices
You have the right to:
Access and review your personal data
Request corrections or deletion of your information
Opt-out of promotional communications at any time
To make a request, please contact us at [Insert Email Address or Phone Number].
6. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from minors without parental consent.
7. Cookies and Website Analytics
Our website may use cookies and analytics tools to enhance your experience. You can manage cookie settings in your browser. Usage data helps us understand how visitors interact with our site and improve usability.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated “Effective Date.” Continued use of our services after such updates constitutes your acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact:
Forest Lake Tennis Club
1012 N. Woods Mill Rd.
Chesterfield, MO 63017
Email: info@forestlaketennisclub.com
Phone: 314-878-2722